Verification Process

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Main

Customer Identification Policy

***IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A NEW ACCOUNT***

To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account.

What this means for you: When you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver’s license or other identifying documents. The information you provide is protected by our Privacy Policy and federal law.

If this required identification can not be produced and verified, the Heritage Community Bank must refuse to open the account and/or to close the account if it has been opened.

Verification Procedures

Personal Banking Accounts

Documentary Verification, Individuals including sole-proprietorships: One of the listed items must be made available:

  • Valid state-issued driver’s license
  • Valid Passport
  • Valid state-issued identification card

Non U.S. Persons:

  • Passport
  • Permanent Resident Card

Estate Accounts

Obtain the following from the estate:

  • Letters Testamentary or Administration
  • Name of estate
  • Street address, and
  • EIN
  • Personal representative’s name
  • Street address of residence,
  • Date of birth and social security number
  • Identification/verification as required by our CIP

For our business customers:

When you open a new account or apply for a new loan you will be required to provide information about your beneficial owners

Additional information will be needed as follows:

Limited Liability Company

Please provide the following:

  • Name
  • Business address
  • EIN
  • Resolution
  • Certified copy of articles of organization or
  • Certificate of good standing
  • Beneficial Ownership Certification

Corporate Account

Please provide the following:

  • Name
  • Business address
  • EIN
  • Resolution
  • Certified copy of articles of incorporation, or
  • Certificate of existence or authority from Secretary of State or
  • Certificate of good standing
  • Beneficial Ownership Certification

Unincorporated Associations/Organizations

The person(s) opening the account is/are required to provide:

  • Name
  • Street address of residence
  • Valid Identification per CIP
  • Date of birth
  • Social Security Number
  • Resolution
  • Meeting minutes

Contact Us

Heritage Community Bank
PO Box 428
Greeneville, TN 37744
Phone: (423) 636-5000
Lost/Stolen Card: (800) 500-1044

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